Privacy Policy

Blue Monkey Makes (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains what information we collect when you visit our website and how we use it.

Information We Collect

When you use our contact form, we collect the following information that you voluntarily provide:

• Name
• Email address
• Phone number (optional)
• Company name (optional)
• Your message

If you submit a project brief, we also collect:

• Your current website URL (optional)
• Project type, budget range, and timeline preferences

We do not collect personal information from you unless you actively submit it through our contact form.

Automated Website Evaluation

If you provide a website URL through our project brief form, we may run an automated evaluation of your site to better understand your needs. This evaluation analyses publicly available information including:

• Page load performance and core web vitals
• Accessibility compliance
• SEO factors (meta tags, sitemaps, structured data)
• Technology stack detection

This analysis is performed solely to help us prepare a more informed proposal for you. The results are stored in our CRM and are not shared with any third parties.

How We Use Your Information

The information you provide is used solely to:

• Respond to your enquiry
• Follow up on project discussions
• Manage our client relationships through our CRM system
• Send you a confirmation email acknowledging your submission

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Email Communications

When you submit our contact form, we send transactional emails using Resend, a third-party email delivery service. These emails include:

• A confirmation email to you acknowledging we received your message
• An internal notification to our team so we can respond promptly

Your email address is shared with Resend solely for the purpose of delivering these transactional messages. Resend does not use your information for any other purpose. We do not send marketing emails unless you explicitly opt in.

Third-Party Services

We use the following third-party services to operate our business:

• Twenty CRM — a self-hosted, open-source CRM used to manage contact information and project enquiries. Your data stays on our own servers.
• Resend — email delivery service for transactional emails (confirmations and internal notifications only).
• Plausible Analytics — a privacy-first, cookie-free analytics tool. No personally identifiable information is collected. Plausible is compliant with GDPR, CCPA, and PECR without requiring cookie consent.

Cookies & Analytics

Our website uses only essential cookies required for the site to function. We do not use tracking cookies or third-party advertising cookies. Our analytics solution (Plausible) does not use cookies and does not track individual users.

Data Retention

Contact form submissions are retained in our CRM for as long as necessary to manage our business relationship with you. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data
• Withdraw consent for us to contact you

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch.